Informativa sulle spedizioni
Shipping policy
Every order ships from our shop in British Columbia, Canada.
Where we ship
- We ship worldwide, including Canada, the United States, the UK and Australia.
- You can also buy from one of our local dealers. Find one on our dealers page.
Carriers and cost
- We ship with Canada Post and DHL Express.
- Shipping is calculated at checkout from your address and the weight of your order, so you see the exact cost before you pay.
- Tracked services include a tracking number, emailed to you when your order ships.
Processing time
- Most orders ship within 2 business days.
- Apparel is made to order by our print partner and ships separately.
Duties and taxes
On orders shipped outside Canada, duties and import taxes collected at checkout are paid to the destination country, so there is nothing extra to pay at your door. They are not refundable by us. If they were not collected at checkout, the carrier may charge them on delivery.
Lost or damaged parcels
If your parcel goes missing or arrives damaged, email us with your order number and a photo of any damage. We replace it free, shipping included.
Address changes
Please check your address at checkout. If you need to change it, email us before your order ships.
Questions? Email info@trialendurosolutions.com.